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DAX Systems produces both First-party and Third-party Call Control products that provide a complete range of CTI functions:
- Calling Line Information Display (Caller’s Number, Number Called, IVR Options)
- Screen Population on answer, with or without using calling line data.
- On Screen Dialing. (Fast dial, preview and predictive dial.)
- On Screen Phone Control. (Ringing, Answer, Hang-up, Hold, Conference etc)
- Coordinated phone and data transfers between two parties
- Call Center phone control (logging on; after call work notification)
DAX Systems Pre-Configured CTI Systems include:
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