At DAX, we draw upon our 20 years in business to establish an engineering policy that helps to provide the best possible solutions at the most competitive prices.

Our engineering department has adopted a culture and philosophy that helps us exceed customer expectations. The following are the engineering goals and objectives that help us to achieve a standard of excellence that allows us to offer an unprecedented three-year warranty policy.

>> Quality:Our commitment to quality is exemplified by our achievement of < 1% field failures. By adhering to strict 96-hour test and burn-in processes, infant mortalities are reduced dramatically. Most failures are detected in manufacturing rather than in the field.

>> Compatibility: Our HCL (Hardware Certification Program) ensures that all DAX systems are certified to be compatible with voice boards, voice drivers, current O/S offerings, commodity hardware and software.

>> Compliance: Every order is entered into our on-line configuration work sheet to help ensure that all customer requirements have been identified and anticipated. In conjunction with the HCL database, customer configurations are confirmed and thoroughly documented.

>> Reliability: is achieved by eliminating product variance. DAX’s manufacturing and Procurement policies demand that all products are under strict revision control and incoming inspection, that all assemblies have thorough work and assembly instructions, that all vendors are carefully scrutinized and audited, and that every aspect of the fulfillment process remains under tight control. This protocol allows DAX to approach a Zero Perecent Out Of Box Failure goal.

>> Scalability: With the introduction of the Pentium and PCI technologies, ISA slots became all but extinct. DAX continues to provide Single Board Computer/passive backplane solutions with more ISA and/or PCI slots than any other manufacturer. Coupled to these product features, all DAX systems include power supplies and cooling sufficient to handle power requirements under maximum load regardless of how the system is initially configured. This policy ensures field scalability and upgradeability that no other system provider offers.

>> Stability: The CT market demands stable and proven products while the Intel Technology is a highly volatile industry that re-invents itself every 9-12 months. DAX’s commitment to CT is to keep its CPU products stable and under revision control for a minimum of 2 years.

>> Evolution/Migration Path: DAX solutions offerings begin with low requirements ATX motherboards to high reliability 20 slot passive backplanes. All the solutions have been designed to protect the customer software investment. We provide a smooth migration path from low density to high scalability deployments.